ONSET DNA TERMS AND CONDITIONS
Effective Date: July 13, 2026
1. Introduction and Acceptance
Welcome to Onset DNA.
Onset DNA is a trade name of S Perryman Consulting, LLC. In these Terms and Conditions, “Onset DNA,” “Company,” “we,” “us,” and “our” refer to S Perryman Consulting, LLC doing business as Onset DNA.
These Terms and Conditions govern:
Browsing the website constitutes agreement to provisions governing website use. Purchasing, scheduling, or participating in a service requires affirmative acceptance of these Terms through a checkbox, electronic signature, Kalix form, payment submission, signed agreement, or another documented acceptance process.
If you do not agree to these Terms, do not purchase, schedule, or use Onset DNA services.
Certain services may also be governed by:
These documents are intended to operate together.
Onset DNA does not accept or bill medical insurance unless expressly stated otherwise in writing.
2. Definitions
2.1 Adult Participant
A competent individual who is at least eighteen years old and whose biological specimen will be collected or analyzed in connection with a DNA test.
2.2 AABB
AABB refers to the Association for the Advancement of Blood & Biotherapies, which accredits qualifying facilities for relationship-testing activities.
AABB accreditation applies to the accredited laboratory or facility and its approved relationship-testing activities. It does not mean that Onset DNA itself is an AABB-accredited laboratory.
2.3 Biological Sample or Specimen
Blood, buccal or cheek cells, hair, tissue, or another laboratory-approved biological material submitted for testing.
2.4 Case Activation
The point at which Onset DNA begins performing administrative, coordination, scheduling, laboratory, shipping, or other case-specific work.
2.5 Case-Activation Fee
A nonrefundable administrative fee disclosed before payment through the website, invoice, quotation, payment agreement, or service description.
The Case-Activation Fee may compensate Onset DNA for:
2.6 Client
Any person purchasing, ordering, participating in, coordinating, or otherwise using an Onset DNA service.
A Client may be a Payer, Orderer, Adult Participant, Legal Representative, or another properly authorized person.
2.7 Committed Costs
Costs that Onset DNA has paid, incurred, ordered, reserved, or become obligated to pay.
Committed Costs may include:
2.8 Genetic Data
Information concerning an individual’s genetic characteristics, including information derived from analysis of a Biological Sample and the results of genetic or relationship testing.
2.9 International Appointment
A case in which:
2.10 Kalix
Kalix is the secure electronic records, intake, scheduling, forms, communications, and client-portal platform used by Onset DNA.
2.11 Legal Representative
A verified person with documented authority to consent or act for a Minor or legally incapacitated person, including an authorized:
2.12 Legal Test
A DNA relationship test conducted under the laboratory’s chain-of-custody, identification, documentation, collection, and reporting procedures for potential use in court, administrative, or other official proceedings.
2.13 Minor
An individual under eighteen years of age.
2.14 Non-Legal or Peace-of-Mind Test
A test intended primarily for personal information. It may not satisfy chain-of-custody, evidentiary, immigration, court, agency, or other official requirements.
2.15 Payer or Orderer
The person or entity purchasing, initiating, scheduling, or financially responsible for a service.
The Payer or Orderer may or may not be a tested participant.
2.16 Protected Health Information or PHI
Individually identifiable health information that qualifies as protected health information under HIPAA when maintained or transmitted by a covered entity or business associate acting in a covered capacity.
2.17 Required Participant
Any individual whose specimen, consent, identification, presence, legal authorization, or participation is necessary to complete the requested test.
2.18 Results Recipient
An individual or entity authorized by a participant, Legal Representative, court order, government directive, applicable law, or laboratory procedure to receive a testing report.
2.19 Service
Any testing, specimen collection, scheduling, coordination, reporting, shipping, administrative, international, or related service provided or coordinated by Onset DNA.
2.20 Split or Multi-Location Appointment
A case in which participants are collected at different times, dates, addresses, facilities, cities, states, or countries.
3. Services and Onset DNA’s Role
3.1 Available Services
Onset DNA may provide or coordinate services that include:
Service availability, eligibility, pricing, specimen requirements, and laboratory partners may change.
3.2 Relationship-Testing Laboratories
Onset DNA coordinates relationship testing through independent laboratory partners.
When a service is represented as an AABB-accredited relationship test, the testing will be performed through a facility accredited by AABB for the applicable relationship-testing activity.
Other ancestry, wellness, sensitivity, or lifestyle products may be processed by laboratories operating under different certifications, accreditations, or quality systems applicable to those products.
3.3 Onset DNA Is Not the Testing Laboratory
Onset DNA provides specimen collection, client support, scheduling, case administration, and laboratory coordination.
Unless expressly stated otherwise, Onset DNA:
Laboratories, collection facilities, couriers, foreign providers, and electronic platforms may be independent third parties.
3.4 No Medical or Legal Representation
Onset DNA does not provide:
Clients should consult qualified healthcare, legal, immigration, or counseling professionals when appropriate.
4. Eligibility, Client Information, and Participant Records
4.1 Eligibility to Purchase or Participate
A person ordering services must:
A person may consent to testing only:
4.2 Accuracy of Information
Clients must provide accurate, complete, current, and truthful information when:
False, inaccurate, outdated, incomplete, or misleading information may result in:
Onset DNA is not responsible for consequences caused by materially inaccurate or concealed information provided by a Client or representative.
4.3 Separate Participant Records
Onset DNA may create separate Kalix records for:
Each competent Adult Participant must personally provide or verify:
A Payer may not use the Payer’s contact information as though it belongs to another Adult Participant.
4.4 Preliminary Contact Information
The Payer or Orderer may provide preliminary contact information for another prospective participant solely so Onset DNA can initiate confidential case-related outreach.
By providing another person’s information, the Payer represents that:
Providing another person’s information does not:
4.5 Neutral Initial Outreach
Onset DNA may initially contact a prospective participant using neutral language to:
Detailed information may be withheld until the person’s identity and communication preferences have been reasonably verified.
4.6 Identification
Onset DNA or the laboratory may require original, valid, unexpired government-issued identification.
Acceptable identification may include:
Onset DNA may refuse or postpone collection if identity cannot be satisfactorily verified.
5. Test Types and Important Limitations
5.1 Peace-of-Mind Testing
A Peace-of-Mind Test is intended for personal knowledge.
Unless the test was established and collected under the appropriate legal procedures, it may not be accepted for:
A Peace-of-Mind Test cannot later be converted into a legal chain-of-custody test merely by presenting the report to an agency or court.
5.2 Legal Relationship Testing
Legal testing requires compliance with applicable laboratory procedures, which may include:
Onset DNA does not guarantee that a particular judge, court, agency, employer, insurer, government office, or other third party will accept a report.
The Client is responsible for identifying the intended use before the case is established.
5.3 Non-Invasive Prenatal Paternity Testing
Non-invasive prenatal paternity testing generally involves:
No specimen is collected directly from the fetus through the Onset DNA NIPP collection procedure.
NIPP is not prenatal medical care, diagnosis, or treatment. The expectant mother should consult her healthcare provider regarding pregnancy-related medical questions.
Laboratory eligibility requirements may include a minimum gestational age and disclosure of relevant history, including:
The laboratory may require recollection, additional testing, or cancellation when a specimen or case does not satisfy laboratory requirements.
5.4 Alternative and Personal-Item Samples
Alternative specimens may include hair, tissue, personal items, or other materials approved by the laboratory.
Alternative samples:
No person may secretly, unlawfully, deceptively, or improperly obtain or submit another person’s biological material.
Onset DNA may require evidence of consent, ownership, lawful authority, or another legitimate basis before accepting an alternative specimen.
5.5 Immigration, Visa, Passport, and Citizenship Testing
DNA testing intended for a United States immigration, immigrant-visa, passport, Consular Report of Birth Abroad, or citizenship matter must follow the process established by the applicable government authority and AABB-accredited relationship-testing facility.
Such cases must generally be initiated through the appropriate accredited laboratory and government-directed process.
Onset DNA may provide domestic specimen collection or other coordination only when permitted and directed by:
An ordinary Peace-of-Mind Test, general legal test, or international legal relationship test cannot be substituted for a government-directed immigration, visa, passport, or citizenship test.
Neither the Client nor Onset DNA may directly receive, control, redirect, or personally transport an overseas government-directed immigration kit when the applicable procedure prohibits it.
Completion of DNA testing does not guarantee:
5.6 Ancestry, Wellness, and Lifestyle Products
Ancestry, wellness, sensitivity, nutrition, lifestyle, and similar genetic products are informational unless expressly represented otherwise by the testing laboratory.
They are not intended to diagnose, prevent, treat, or cure a disease and should not replace evaluation by a licensed healthcare professional.
6. Payment, Consent, Appointment Confirmation, and Results
6.1 Pricing and Payment
Prices may be displayed on the website, invoice, quotation, payment link, or service agreement.
Unless Onset DNA approves another arrangement in writing:
Clients are responsible for:
Prices may change prospectively. A price change will not alter the amount already accepted for a confirmed service unless the Client requests a change, additional work becomes necessary, or an external charge outside the original scope applies.
6.2 Payment Does Not Constitute Consent
Payment for a test does not authorize the Payer to:
6.3 Required Adult Participant Consent
Each competent Adult Participant must independently:
One competent adult may not consent on behalf of another competent adult.
A participant may decline or withdraw before their specimen is collected.
Once a specimen has been collected, shipped, received, processed, combined with case documentation, or analyzed, some activities may not be reversible.
6.4 Appointment Confirmation
A multi-participant appointment remains:
Pending Required Participant Consent
until each required Adult Participant has completed the applicable:
Payment alone does not confirm a multi-participant appointment.
Onset DNA may establish a deadline for required documents. If the documents are not received by that deadline, Onset DNA may:
Identity and voluntary consent will be reconfirmed before collection.
6.5 Third-Party Participation Risk
Onset DNA cannot compel or guarantee another person’s:
The Payer accepts the risk that another Required Participant may:
Onset DNA will not pressure, threaten, coerce, or misrepresent financial consequences to obtain another person’s consent.
6.6 Delivery of Results
Results may be delivered through:
Ordinary email or text message may be used only to notify a recipient that a secure communication or report is available.
6.7 Adult Participants’ Access to Results
For multi-participant relationship testing, Onset DNA’s standard policy is that each competent Adult Participant who provides a specimen will receive, or be provided secure access to, the final relationship-testing report, regardless of who paid.
This standard policy is subject to:
Because a relationship report contains information concerning more than one person, reciprocal disclosure to the other tested Adult Participants is ordinarily a condition of Onset DNA accepting the case.
If a participant does not authorize the required reciprocal disclosure, Onset DNA may suspend, decline, or cancel the case before collection.
6.8 Additional Results Recipients
Additional persons may receive results only when:
Payment alone does not make a person an authorized Results Recipient.
6.9 Turnaround Times
Turnaround estimates begin only after:
Estimated turnaround times are not guarantees.
Delays may result from:
7. Payment, Cancellation, Refund, No-Show, Split Appointment, International Appointment, and Third-Party Participation Policy
7.1 General Refund Principle
Refund eligibility depends on the stage of the case and the work, services, expenses, reservations, supplies, and financial commitments already undertaken by Onset DNA.
The following amounts are nonrefundable once applicable:
Any amount that has not been earned, incurred, paid, ordered, reserved, or committed will be refunded in accordance with this Section.
A Case-Activation Fee or other nonrefundable charge will be disclosed before payment through the website, invoice, quotation, service description, or payment agreement.
7.2 Cancellation Before Case Activation
If a Client cancels before Onset DNA begins case administration and before any services, costs, reservations, orders, or commitments are made, the Client may receive a full refund.
7.3 Cancellation After Case Activation but Before Appointment Confirmation
Once Onset DNA begins case administration, the Case-Activation Fee becomes nonrefundable.
Case administration may include:
If the case is canceled before appointment confirmation, Onset DNA will retain:
Any remaining unearned and uncommitted balance will be refunded.
This provision applies when a Required Participant:
7.4 Cancellation or Rescheduling After Appointment Confirmation
Once an appointment is confirmed, Onset DNA may reserve:
Unless a different deadline is disclosed for an international or third-party appointment, cancellation or rescheduling requires at least twenty-four hours’ notice.
With at least twenty-four hours’ notice
With less than twenty-four hours’ notice
Repeated rescheduling may require payment for a new appointment.
7.5 Required Participant Refusal or Withdrawal
A competent Adult Participant may decline or withdraw before their specimen is collected.
Before appointment confirmation
Onset DNA will retain:
Any remaining unearned and uncommitted balance will be refunded.
After confirmation but before the cancellation deadline
Onset DNA will retain:
Any remaining unearned and uncommitted balance will be refunded.
After the cancellation deadline or at the appointment
The matter will be treated as a late cancellation or no-show.
The following will be nonrefundable:
After collection or laboratory processing begins
Fees associated with collection, shipping, laboratory processing, testing, and completed services are final and nonrefundable, except where required by law or where a confirmed error attributable to Onset DNA or the laboratory requires another remedy.
Collectors will ordinarily wait up to fifteen minutes after the scheduled appointment time unless another waiting period is agreed to in writing.
A participant may be considered a no-show when the participant:
A no-show does not entitle the Payer to a refund of:
A new appointment, when permitted, requires payment of applicable new fees.
7.7 Split and Multi-Location Appointments
Each Split or Multi-Location Appointment is a separate collection event requiring independent:
Additional fees may apply for:
The Split-Appointment Coordination Fee becomes nonrefundable when coordination begins.
Completion of one participant’s collection does not guarantee completion of the test.
The laboratory may not proceed until:
If another participant fails to complete collection, previously collected specimens may be held, returned, destroyed, or require recollection according to:
Additional charges may apply when recollection is caused by participant delay, nonresponsiveness, missed appointments, failure to follow instructions, specimen expiration, or another circumstance outside Onset DNA’s reasonable control.
7.8 International Appointments and Collection Facilitation
Onset DNA may facilitate international cases by:
Onset DNA does not guarantee that a foreign:
will accept, schedule, complete, transport, approve, or process a collection.
An International Appointment is not confirmed until applicable requirements are completed, including:
A requested or proposed date is not necessarily a confirmed appointment.
International expenses
International cases may require charges for:
The International Collection Facilitation Fee becomes nonrefundable when international coordination begins.
Foreign-provider and third-party charges become nonrefundable according to the provider’s policies or when Onset DNA incurs or commits the cost.
International delays
International cases may be affected by:
International turnaround times are estimates.
A delay caused by a participant, foreign provider, courier, customs authority, laboratory, or government entity does not automatically create a right to a refund.
International participant responsibilities
Each participant is responsible for:
An interpreter or translated documentation may be required when a participant cannot adequately understand the consent and collection process.
Foreign providers
Foreign collectors, facilities, physicians, couriers, and service providers may be independent third parties.
They may require separate:
Onset DNA is responsible for its own services but does not control a foreign provider’s independent professional judgment, local fees, scheduling, or operational decisions.
International shipment
International specimens must be handled according to:
Participants may not open, alter, redirect, carry, or independently ship a legal chain-of-custody specimen unless specifically authorized by the laboratory and permitted by the testing process.
If a shipment is delayed, lost, refused, opened by customs, damaged, returned, or rejected, Onset DNA will use reasonable efforts to determine the appropriate corrective action.
Additional fees may apply when the problem was not caused by Onset DNA.
7.9 Participant Coordination and Authorization to Contact Participants
When the Payer provides another prospective participant’s contact information, Onset DNA may contact that person for limited case-related purposes.
Payer representations
The Payer represents that:
Limited authorization to contact
The Payer authorizes Onset DNA to make an initial confidential contact for:
The Payer may not consent to ongoing communications, specimen collection, DNA testing, or results disclosure for another competent Adult Participant.
Coordination services
Coordination may include:
Coordination limits
Standard coordination includes up to three reasonable outreach attempts during a five-business-day period unless another limit is stated in writing.
If the participant does not respond, standard coordination will be considered completed.
Additional or renewed outreach may require additional fees.
No guarantee
Onset DNA does not guarantee that a participant will:
Coordination services are considered performed as the work occurs and become nonrefundable when performed.
7.10 Cancellation by Onset DNA
If Onset DNA cancels solely because it cannot provide the service, and the cancellation was not caused by a participant, documentation problem, safety concern, laboratory issue, foreign-provider issue, government restriction, force majeure event, or violation of these Terms, Onset DNA will offer:
If cancellation results from:
refund eligibility will be based on the stage of the case and costs already earned or committed.
7.11 Laboratory, Collection, Shipping, or Facility Problems
If a laboratory-approved recollection is required because of a confirmed error attributable to Onset DNA, its collector, or the laboratory, Onset DNA will coordinate corrective action consistent with laboratory policy.
Additional fees may apply if recollection is caused by:
7.12 Refund Processing
Approved refunds will ordinarily be submitted to the original payment method within ten business days after the refund decision.
Banks, card issuers, and payment processors may require additional time to post the credit.
Onset DNA is not responsible for:
8. Minors and Individuals Unable to Consent
8.1 Required Legal Authority
Onset DNA will not knowingly perform testing on a Minor or legally incapacitated individual without consent from a verified Legal Representative.
Potentially authorized persons may include:
A grandparent, aunt, uncle, sibling, partner, stepparent, or caregiver may not consent solely because of the family or caregiving relationship.
8.2 Required Documentation
Onset DNA may require:
Onset DNA may decline or postpone testing when documents are:
8.3 Legal and Peace-of-Mind Tests
Legal-authority requirements apply to both legal and Peace-of-Mind Tests involving a Minor.
Labeling a test “non-legal” does not eliminate the requirement for lawful consent.
8.4 Non-Participating Parent or Representative
A verified Legal Representative may authorize testing for a Minor without personally providing a specimen when permitted by the laboratory and applicable law.
Onset DNA will document:
8.5 Results Involving Minors
Results involving a Minor or incapacitated person may be released only to:
Payment alone does not establish authority to receive a Minor’s results.
Onset DNA may delay or refuse release when authority is disputed, unclear, incomplete, or restricted.
9. Privacy, Confidentiality, and Genetic Data
9.1 Information Collected
Onset DNA may collect:
9.2 Uses of Information
Information may be used to:
9.3 Permitted Sharing
Onset DNA may disclose the minimum information reasonably necessary to:
Onset DNA does not sell genetic-testing results or confidential participant information to employers, life insurers, data brokers, or marketers.
A service provider may receive information only for legitimate service-related purposes and subject to applicable contractual and legal safeguards.
9.4 Genetic Data Rights and Requests
To the extent applicable, and as part of Onset DNA’s privacy practices, an individual may request to:
Requests must be sent to:
Email: contactus@onsetdna.com
Subject line: Privacy or Genetic Data Request
Onset DNA may require identity verification before processing a request.
A request may be limited when information or specimens must be retained because of:
If a laboratory controls the specimen or laboratory data, Onset DNA may forward or assist with the request, but the laboratory’s lawful retention and destruction policies may apply.
9.5 Specimen Retention
Onset DNA does not determine every laboratory’s specimen-retention period.
Specimens may be retained, consumed, returned, or destroyed according to:
Clients may request information about the applicable laboratory’s retention policy.
9.6 HIPAA and Other Privacy Requirements
Onset DNA maintains a Business Associate Agreement with Kalix and uses Kalix to support secure records and communications.
Onset DNA applies HIPAA safeguards where HIPAA legally applies and also follows other applicable federal and state privacy, security, consumer-protection, and genetic-data requirements.
Not every service or record is necessarily governed by HIPAA merely because a healthcare-oriented platform is used.
9.7 Security Safeguards
Onset DNA uses reasonable administrative, technical, and physical safeguards designed to protect confidential information.
Safeguards may include:
No electronic system, email service, mobile device, portal, courier process, or storage system can be guaranteed completely secure.
Onset DNA will provide notices of a qualifying privacy or security incident when required by applicable law.
9.8 Confidential Communication Requests
Participants may request:
Onset DNA will make reasonable efforts to honor verified requests.
10. Electronic Communications, Documents, and Signatures
10.1 Electronic Communications
Clients may receive:
A Client may opt out of nonessential promotional communications. Opting out of promotional messages does not prevent Onset DNA from sending necessary transactional, safety, legal, appointment, billing, or service communications through an appropriate channel.
10.2 Contact Verification
Each participant must verify that the email address and telephone number provided:
Participants must promptly report changes or suspected unauthorized access.
10.3 Electronic Signatures
An electronic signature, checkbox, typed name, click-to-accept process, or other electronic act intended to authenticate a document has the same intended effect as a handwritten signature.
Electronic records may document:
Paper copies may be requested.
10.4 Laboratory Documents
An electronic Onset DNA consent does not eliminate the requirement to sign a laboratory form, chain-of-custody form, or identification document at the appointment.
11. Client Responsibilities
Clients agree to:
12. Prohibited Conduct
Clients may not:
Onset DNA may refuse service, suspend a case, cancel an appointment, preserve evidence, or report suspected misconduct when reasonably necessary.
13. Use and Interpretation of Results
13.1 Laboratory Conclusion
The designated laboratory is responsible for the scientific analysis and report.
Onset DNA does not independently alter or reinterpret the laboratory’s conclusion.
13.2 Unexpected Results
Results may confirm or exclude an expected relationship and may produce emotionally significant or unexpected information.
Onset DNA does not provide counseling. Participants may wish to consult a qualified professional.
13.3 Official Acceptance
Onset DNA does not guarantee that a report will be accepted by:
Acceptance depends on the test type, collection method, jurisdiction, documentation, and decision of the receiving entity.
13.4 No Alteration or Misrepresentation
Reports may not be altered, selectively edited, or represented as a different type of test.
14. Disclaimers
To the fullest extent permitted by law:
Nothing in these Terms excludes a warranty, duty, remedy, or right that cannot lawfully be excluded.
15. Limitation of Liability
To the maximum extent permitted by law, Onset DNA’s aggregate liability arising from a specific Service will not exceed the total amount paid to Onset DNA for the specific Service giving rise to the claim.
Onset DNA will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost opportunities, emotional distress, or loss of anticipated legal or immigration benefits, except where such limitation is prohibited by law.
These limitations do not apply to liability that cannot lawfully be limited, including liability arising from Onset DNA’s:
Nothing in this Section eliminates an approved refund obligation expressly established under these Terms.
16. Indemnification
To the extent permitted by law, a Client agrees to indemnify and hold Onset DNA, its owners, employees, and contractors harmless from third-party claims caused by the Client’s:
This provision does not require a Client to indemnify Onset DNA for Onset DNA’s own gross negligence, willful misconduct, or unlawful conduct.
17. Force Majeure
Onset DNA is not liable for delay or inability to perform caused by events outside its reasonable control, including:
Onset DNA will use reasonable efforts to communicate and resume affected services.
Refunds will be determined based on services performed and costs already incurred or committed.
18. Intellectual Property
The Onset DNA name, logos, service marks, website content, forms, graphics, images, written materials, software configurations, and designs are owned by or licensed to Onset DNA.
No person may reproduce, distribute, modify, publish, sell, or create derivative works from this content without written authorization, except for personal use of documents provided in connection with the person’s own case.
19. Account and Portal Security
Clients are responsible for:
Onset DNA is not responsible for access caused by a Client’s voluntary credential sharing or failure to reasonably safeguard an account, except to the extent Onset DNA contributed through conduct for which liability cannot lawfully be excluded.
20. Complaints, Governing Law, and Disputes
20.1 Service Complaints
Clients should first contact Onset DNA so the Company has a reasonable opportunity to investigate and respond.
Complaints may be submitted to:
Email: contactus@onsetdna.com
Subject line: Service Complaint
Submitting a complaint does not waive a Client’s right to contact a regulator, court, law-enforcement agency, laboratory, accreditation organization, or government authority.
20.2 Informal Resolution
Before filing a lawsuit, the parties should attempt in good faith to resolve the dispute through written communication for at least thirty days, unless:
20.3 Governing Law
These Terms are governed by Texas law, without regard to conflict-of-law rules, except where another jurisdiction’s mandatory law applies.
20.4 Venue
Subject to applicable mandatory law, any legal proceeding arising from these Terms or the Services will be brought in:
Nothing in this provision prevents a party from pursuing a remedy or filing a complaint with an agency that has legal authority over the matter.
21. Changes to These Terms
Onset DNA may update these Terms prospectively.
The revised version will display a new Effective Date.
The version accepted when a Service is ordered will ordinarily govern that order unless:
Material changes to genetic-data collection, use, or disclosure practices will not be applied retroactively where notice or additional consent is legally required.
Continued use of the website after updated website-use terms are posted constitutes acceptance of those website-use terms. Material service terms will be presented through an appropriate affirmative acceptance process.
22. Miscellaneous Provisions
22.1 Entire Agreement
These Terms, together with applicable:
constitute the agreement governing the Service.
22.2 Order of Control
If documents conflict, the following order generally applies:
22.3 Severability
If any provision is held invalid or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.
22.4 No Waiver
Failure to enforce a provision does not waive the right to enforce it later.
22.5 Assignment
A Client may not transfer rights or obligations under these Terms without written consent.
Onset DNA may assign these Terms to a successor, affiliate, purchaser, or entity assuming the relevant business operations, subject to applicable privacy and legal requirements.
22.6 No Third-Party Beneficiaries
Except for properly authorized participants, Legal Representatives, Results Recipients, and protected Onset DNA parties expressly identified in these Terms, no other person is intended to receive contractual rights under this Agreement.
22.7 Headings
Headings are provided for organization and do not alter the meaning of the provisions.
22.8 Survival
Payment obligations, privacy duties, intellectual-property rights, liability provisions, indemnification provisions, and dispute provisions survive completion or termination of a Service where applicable.
22.9 English Language
English is the controlling language of these Terms unless applicable law requires otherwise.
Translations may be provided for convenience or informed-consent purposes. If a participant cannot adequately understand the documents, the collection may be postponed until appropriate language assistance is available.
23. Contact Information
Questions about these Terms, Services, privacy practices, or participant rights may be directed to:
Onset DNA
A trade name of S Perryman Consulting, LLC
Email: contactus@onsetdna.com
Telephone: 346-297-0880
Website: www.onsetdna.com
24. Client Acknowledgment
By affirmatively accepting these Terms, purchasing a Service, completing an Onset DNA form, or proceeding with specimen collection, the applicable Client acknowledges that:
